FlexiSurveyUser guide

What's New

Release notes for FlexiSurvey, month by month, covering what shipped and what it means for your work.

For: All usersPlan: All plans

FlexiSurvey ships continuously; this page digests the changes into monthly notes, most recent first. Feature availability follows the plan tiers shown on the pricing page, and anything labelled beta or early access is marked as such. This page begins in June 2026; if you need the history of an earlier change, ask support@flexisurvey.net.

July 2026

Field-level encryption of personal data. Names, phone numbers, email addresses, and survey answer values are now encrypted at the application level (AES-256-GCM) before they reach the database, on top of the existing storage encryption and row-level tenant isolation. Existing data was encrypted in place. This applies automatically on every plan; no configuration is needed.

Customer-managed encryption keys (early access, Enterprise). Bring your own AWS KMS key: your organisation's data keys are wrapped by a key you control, every use appears in your own CloudTrail, and revoking the key grant makes your data cryptographically inaccessible to anyone, including us. Set up under Settings → Security → Encryption.

End-to-end encrypted surveys (early access, Enterprise). For the most sensitive collection, a survey can be sealed to a keypair generated in your browser: answers are encrypted on the respondent's device, FlexiSurvey stores only ciphertext it cannot read, and you decrypt exports on your own machines with the flexisurvey-e2e tool. Web collection first; this deliberately trades away server-side analytics for that survey.

A permanent free plan. The Community plan is a real, forever-free tier for small teams and community organisations: 5 surveys, 500 responses a month, 2 seats, all question types, skip logic, templates, and CSV export. Choose it explicitly at sign-up from the pricing page. Every paid plan helps keep it free.

The field-data engine grew up. This month closed the gap between FlexiSurvey and the long-standing field-research tools, in one coordinated wave:

Field apps hardened (beta). The iOS and Android apps gained interview drafts with autosave and resume, per-response sync states in the Offline screen, and storage safeguards that warn at low disk space and block media capture before data is at risk. Session expiry now never touches the offline queue. The apps remain in beta while the published hardening criteria are completed.

For developers and data teams. The interactive API reference is now public by default with a committed, drift-checked OpenAPI document; a new Developer Guide covers authentication, webhook signature verification, and incremental data pulls; saved export configurations make recurring extracts one click; and exports can include review status and quality-flag columns. Fine-grained personal-data masking now enforces the "view PII" permission across screens and every export format.

Documentation. This help centre gained the Technical Limits page (the platform's enforced ceilings, published honestly), the Logic & Formula Reference, the Offline Collection Reference, and the Troubleshooting catalogue.

Earlier in July. Evidence-first onboarding turned assessments into a guided path from survey findings to a designed project; the Project Design Studio walks a programme design from theory of change to indicators to instruments; the dashboard was redesigned around your actual work queue; and surveys can be imported from a Word document with a pre-flight report.

June 2026

Ask the data to explain itself. "Explain results" arrived across analytics: executive summaries, key drivers, statistical tests, and cluster analyses can each generate a grounded narrative that cites only the numbers on screen, with independent validation that rejects anything the evidence does not support.

Design-based inference. Survey-weighted estimation (weighted means and proportions, survey-weighted regression, corrected tests) landed for research users, validated against R to six decimal places.

Exploratory analysis, rebuilt. The Explore section gained semantic typing (it will not compute a mean of a nominal question), skip-logic-aware missingness, data-quality flags such as digit heaping and straightlining, relationship exploration between any two questions, and distribution diagnostics.

MEAL, deeper. Programmes above projects, donors as first-class records with funding links, SDG tags on indicators and results-framework nodes, project activities with milestones and quantified delivery tracking, and activity-sourced indicators that measure delivery automatically.

Pricing, clearer. The plan ladder was re-cut to four tiers with cumulative features ($99 / $199 / $399 / custom), and the pricing page's comparison matrix now derives every cell from the live plan catalog so it cannot drift from what plans actually grant.

Also in June: a redesigned marketing site and navigation, project blueprints for one-click programme setup (including new sector packs), custom domains for white-label tenants (early access), and a public status vocabulary (generally available, beta, early access, planned) applied across every surface that names a capability.