Support resources for teams getting started, solving problems, or planning their FlexiSurvey implementation.
Find step-by-step guidance in the sections below, or contact support. Standard support is by email during New Zealand business hours, with target first-response times that vary by plan.
Browse the guides below, or reach out and we’ll help you directly. The faster we understand how teams like yours work, the better FlexiSurvey gets.
Step-by-step, illustrated guides for every workflow, building surveys, distributing them, collecting and analyzing responses, M&E indicators, field operations and more.
Set up your account, create your first survey, configure team roles, and understand the platform basics.
Learn how to use features like offline collection, multilingual surveys, conditional logic, and analytics dashboards.
Resolve sync issues, access problems, export errors, or any other technical questions you encounter.
Get advice on how to structure FlexiSurvey for your specific survey programme, team setup, or deployment scenario.
Email us at support@flexisurvey.net and we will respond during New Zealand business hours, with target first-response times that vary by plan.
Explore FlexiSurvey or talk to our team about your needs.