Pricing

Choose a plan based on the workflow you need to run

Start with survey design and collection, then add collaboration, organisational governance, MEAL, advanced analysis and enterprise assurance as your programme grows.

Loading pricing plans...

Included in every plan

Every FlexiSurvey plan, starting with Starter, includes the full analysis core. Higher tiers add scale, field operations, MEAL and governance on top.

  • Unlimited surveys
  • All 23 question types
  • Advanced conditional logic, piping and randomisation
  • Full analytics suite with AI insights and sentiment
  • Built-in statistical tests
  • CSV, Excel, PDF and SPSS export
  • Response quotas and sampling controls
  • Six languages, including Arabic right-to-left
  • Role-based access control and audit logging
  • 14-day free trial, no credit card required

Want to see the complete comparison?

Compare all 48 features across all plans to find the perfect fit for your needs

What changes as you grow

  • How many responses you can collect each month, from thousands to unlimited
  • How many people can collaborate, and the controls around them
  • Roles, approvals, and audit trails for tighter governance
  • API access, webhooks, and the integrations you can wire up
  • How closely we work with you, from email to a dedicated manager

Choose with confidence

There is no rush to commit. Every paid plan comes with a 14-day trial, and you can move up or down whenever your needs change. Start with what fits today and grow into the rest at your own pace.

Frequently Asked Questions

Is FlexiSurvey generally available or in early access?

FlexiSurvey is generally available and the web platform is in active production use today. The native mobile apps are in beta, and a few advanced modules (MEAL, CFM, design-based inference and AI narratives) are gated to specific plans rather than being early access, the plan comparison above shows what is included where.

Which features are in beta?

The native iOS and Android field-collection apps are currently in beta. Everything else listed on this page is generally available; availability by plan is shown in the comparison table.

Does the trial include mobile apps, MEAL, CFM and AI?

The 14-day trial runs on the Starter plan, which includes the full analysis core: all question types, advanced logic, the analytics suite with AI insights, statistical tests and exports. Field operations, MEAL, CFM and design-based inference belong to higher tiers, tell us during the trial and we can arrange a guided evaluation of those modules.

What happens to my data when the trial ends?

If you do not subscribe, the account moves to an expired state and surveys stop collecting. Your data is retained for a grace period so you can export it or subscribe to resume, nothing is deleted the moment the trial ends.

Are response limits based on submitted, completed or retained responses?

Limits count completed survey submissions per calendar month. Partial or abandoned responses do not count, and the counter resets each month. It is a monthly throughput limit, not a cap on how many responses you can store.

Are SMS, AI, storage and payment fees included?

Plan pricing covers the platform and the AI insights and narratives included within the plan limits shown above. Outbound SMS through a third-party gateway is billed at cost, and payment-processing fees apply to card transactions. Unusually large storage or AI volumes beyond plan limits are handled as part of an Enterprise agreement.

Which currencies and invoicing options are available?

Card payments are processed in USD through Stripe (Visa, Mastercard and American Express). Enterprise customers can pay by invoice on agreed terms, tell us your billing requirements and we will set it up.

What implementation support is included?

All plans include email support during New Zealand business hours, with target first-response times that vary by plan. Organisation includes guided onboarding, and Enterprise adds a dedicated account manager and an SLA.

Not sure which plan is right?

Tell us what you are working on and we will help you find the plan that fits. No hard sell.