Govern & Connect
Organisation planMake it yours
For organisations that need FlexiSurvey to run as part of their own environment: your domain, your brand and your access model, backed by a dedicated team and a service-level agreement on Enterprise.
Your brand on the front, our platform underneath. On the Organisation plan and above, FlexiSurvey serves your surveys and workspace under your own branding, signs your staff in through your identity provider, and governs who sees what through roles built from granular permissions, scoped to organisational units and projects.
Underneath, every tenant is isolated by database-enforced row-level security, personal data fields are encrypted at the application level on top of storage and transport encryption, and administrative actions leave an audit trail. Enterprise adds a dedicated account manager, a service-level agreement and commercial terms that fit larger deployments.
What you can do
6 pillars, each one expanded further down with bullets and a screenshot.
White-label and custom domain
Apply your logo, colours and CSS, remove FlexiSurvey branding, and serve it all from your own domain (early access).
Single sign-on (SSO)
Enterprise SSO via SAML 2.0 with your own IdP, alongside Google and Microsoft sign-in and TOTP two-factor authentication.
Custom roles and delegations
Build roles from granular permissions, scope them to organisational units and projects, and delegate access with an audit trail.
Dedicated support and SLA
Enterprise adds a dedicated account manager, a service-level agreement and 24/7 support on top of onboarding.
Usage and billing controls
See usage against plan limits, manage payment methods and download invoices; Enterprise agrees terms with a named contact.
Referral programme
Refer other organisations and earn account credit through the built-in referral programme.
Put your brand on the whole experience
On Organisation and above, apply your logo, colours and custom CSS across the workspace and remove FlexiSurvey branding, so respondents and staff see your organisation, not ours. Custom domains, serving the platform from your own web address, are in early access: ask us to enable them for your deployment.
- Logo, colours and custom CSS across the workspace
- Remove FlexiSurvey branding from surveys and emails
- Custom domains in early access
- Configured in settings, not custom-built
Sign staff in through your identity provider
Connect your identity provider over SAML 2.0 with per-tenant configuration, so access starts and ends with your directory. Google and Microsoft sign-in and TOTP-based two-factor authentication are available alongside, and access is governed centrally either way. Available on Organisation and above.
- SAML 2.0 with your own identity provider
- Per-tenant IdP configuration
- Google and Microsoft sign-in alongside
- TOTP two-factor authentication
Govern access with roles you define
Build custom roles from granular permissions instead of bending your organisation around fixed presets. On Organisation and above, scope access to organisational units and delegate it for a defined period, with every administrative change recorded in an audit trail you can review.
- Roles built from granular permissions
- Organisational units and delegations on Organisation and above
- Scoped to units, projects and surveys
- Administrative changes leave an audit trail
A named team behind your deployment
Organisation includes priority and phone support. Enterprise adds a dedicated account manager who knows your deployment, a service-level agreement, and 24/7 support, so the platform comes with the accountability larger organisations need from a supplier.
- Priority and phone support on Organisation
- Dedicated account manager on Enterprise
- Service-level agreement on Enterprise
- 24/7 support on Enterprise
See usage, control spend
See your usage against plan limits at a glance, manage payment methods yourself, and download invoices from the billing portal. Enterprise deployments agree commercial terms with a named contact, including invoicing that fits your procurement process.
- Usage visible against plan limits
- Self-serve payment methods and invoices
- Billing portal for card and invoice history
- Agreed terms and invoicing on Enterprise
Share it, and be rewarded
If FlexiSurvey works for your organisation, refer another one. The built-in referral programme tracks your referrals from sign-up to qualification and credits your account when they convert, no spreadsheet or side agreement required.
- Built into your workspace
- Referrals tracked from sign-up to reward
- Earn account credit when referrals convert
- No separate programme to administer
How it works
The typical flow from setup to output.
Scope the deployment
Tell us your domain, identity and reporting requirements, and we will map how FlexiSurvey runs inside your environment.
Configure brand, identity and access
Apply your branding, connect your identity provider over SAML 2.0, and build the roles and units that mirror your organisation.
Run it as your own
Staff sign in through your directory, respondents see your brand, and governance and audit run underneath.
Plays well with
Adjacent capabilities and solution pages you might want to read next.
The access, roles and audit controls behind an enterprise deployment.
Connect FlexiSurvey to the rest of your stack.
The CX programme this deployment often supports.
The dated, honest record of our security posture.
Let us scope your deployment.
Tell us your domain, identity and reporting requirements, and we will map how FlexiSurvey runs inside your environment: branding, SSO, roles and support, end to end. About 20 minutes.
Talk to our team