For the public sector

Citizen engagement that respects the citizen

Deliver consultations, service-quality surveys, and public feedback programmes with the accessibility, language coverage, and governance your constituents and oversight bodies expect.

Hero β€” public consultation page on a government portal

Who this is for

  • Ministries and national agencies running public consultations
  • Municipalities and local authorities measuring service delivery
  • Public health and social services collecting programme feedback
  • Oversight and regulatory bodies conducting evaluations and reviews

The pain we solve

If any of these sound familiar, FlexiSurvey was built with your team in mind.

Consultations that only reach the already-connected

Desktop-only forms in a single language exclude the very communities public services are meant to serve. Participation data then skews, and so do policy decisions.

Accessibility as an afterthought

Screen-reader behaviour, keyboard navigation, colour contrast β€” often missing or broken. Not just a user problem, but a legal one in many jurisdictions.

Data residency and procurement hurdles

Public procurement often mandates where data can be stored and how vendors are vetted. Generic SaaS frequently can't meet the bar.

Reporting to parliament or council

Oversight bodies want breakdowns by district, language, demographic β€” and the summary in plain language. Most tools produce spreadsheets, not reports.

How FlexiSurvey fits

Capabilities we lean on hardest for this kind of work.

Accessible by default

Every form and page is built to WCAG 2.1 AA: keyboard navigation, screen-reader labelling, colour contrast, and focus management. Respondents using assistive tech complete surveys, they don't abandon them.

Survey β€” keyboard focus states and screen-reader labels highlighted

Mobile-first, offline-capable

Native apps for iOS and Android mean field workers can collect responses in-person for citizens without devices or connectivity. Desktop, tablet, and mobile web all first-class.

Mobile app β€” field worker capturing citizen feedback offline

Languages your constituents actually speak

Translation and RTL support means a consultation in your region's minority languages isn't a second-class experience. Response rates reflect the population, not the digital divide.

Language switcher with minority-language preview

Governance for public accountability

RBAC, audit logging, and data-residency options make it defensible to oversight bodies. Export the full audit trail when a parliamentary committee asks.

Audit trail β€” consultation changes with author and timestamp

Typical outcomes

What teams like yours usually report in the first few months.

Broader participation

Mobile + offline + minority-language support reaches communities desktop forms miss.

Fewer accessibility complaints

Conformance built in β€” not a remediation project after launch.

Defensible to oversight

Audit trail and reporting mean scrutiny finds answers, not gaps.

Related capabilities

Want to go deeper on any of these? Jump straight to the feature page.

Let's talk procurement and pilots

We've worked with public-sector teams on everything from simple service-quality pulses to national consultations. Tell us what you need to run.

Talk to our team