Organisational fit

Shape FlexiSurvey to your org, not the other way around

Organisational units with hierarchy, approval workflows, white-label, SSO, and API access. The platform adapts to how your organisation actually works.

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Organisational units β€” hierarchical tree with scoped roles
Unlimited
OU depth + branches
Multi-step
Approval workflows
OAuth + SAML
SSO options
Webhooks + API
Integration surface

What you can do

4 pillars β€” each one expanded further down with bullets and a screenshot.

Org units + hierarchy

Regions, divisions, brands, programmes β€” any shape, inherited permissions.

Approval workflows

Multi-step reviewers with per-step diffs and full audit history.

White-label

Custom domain, brand colours, logo on every respondent surface.

SSO + API + integrations

OAuth/SAML, scoped API keys, webhooks, Zapier, Slack, Teams.

Organisational units with hierarchy

  • Model regions, divisions, brands, programmes β€” any org shape
  • Permissions inherit down the tree; scope roles to any node
  • Dashboards automatically filter to the user's OU
  • Move users and surveys between OUs without losing data
OU admin β€” tree editor with drag-and-drop nodes

Approval workflows

  • Require approval before a survey goes live
  • Multi-step approvals: author β†’ reviewer β†’ compliance β†’ launch
  • Approvers see diffs of what changed since last approval
  • Full approval history in the audit log
Approval panel β€” multi-step reviewer queue with diff view

White-label for your brand

  • Custom domain (surveys.yourbrand.com)
  • Brand colours and logo on respondent-facing pages and emails
  • Per-tenant branding β€” enterprises with multiple brands can segment
  • No FlexiSurvey branding on respondent surfaces in white-label plans
White-label preview β€” custom domain and brand on respondent flow

SSO, API, and integrations

  • OAuth 2.0 (Google, Microsoft, GitHub, LinkedIn) + SAML SSO
  • API v1 with rate limiting and granular permissions (read-only, ingest, full access)
  • Webhooks with retry logic for reliable event delivery
  • Zapier, Slack, Microsoft Teams, and custom webhook targets
Integrations panel β€” API keys, webhooks, connected apps

How it works

The typical flow from setup to output.

1

Model your organisation

Sketch your OU hierarchy. Regions, divisions, programmes β€” whatever fits.

2

Assign roles and approvals

Scope roles per OU. Turn on approvals for the programmes that need them.

3

Connect and customise

SSO, API, webhooks, and white-label on β€” operate from within your existing systems.

Plays well with

Adjacent capabilities and solution pages you might want to read next.

Access & governance

RBAC and audit across OUs.

Analysis & follow-through

Role-scoped dashboards.

For enterprise CX

Operating at enterprise scale.

For regulated environments

Layering compliance on top.

Show us your org shape

We'll help you map OUs, roles, and approvals to a configuration that fits. No rip-and-replace required.

Talk to our team